TERMS & CONDITIONS
We hope you’ll enjoy your stay! Our policies are intended to keep guests safe and enhance everyone’s experience. We thank you for staying with us and keeping a family-friendly atmosphere!
CHECK-IN & CHECK-OUT TIMES
Camping check-in 2 PM / check-out 12 PM
Cabin check-in 3 PM / check-out 11 AM
River Rentals arrive 15-30 minutes before your shuttle time.
By accepting these terms and conditions, I, hereby acknowledge that I will inform all occupants, family members, and guests about these terms and conditions and that all such individuals agree to be bound by and comply with these terms and conditions.
SAFETY: Guests must be responsible for any minors in their party. On-site swimming pool and river, pose serious safety risks to children and those who cannot swim or who are not very strong swimmers. Please see the Release, Indemnification, and Hold Harmless Agreement located in this document for more information.
QUIET TIME: Quiet Hours 10 PM to 8 AM along with normal consideration for others.
POOL: Swimming is included with your campsite or cabin reservation. All guests of campers/cabins must purchase a day pass for swimming. Please see the pool policy for more information.
FIRE RINGS & WOOD: Keep fire rings in their location. If the fire ring is moved and results in a new burn spot, you will be charged a $25 fee. Please do not burn trash of any kind. Firewood may be purchased at the office.
PERSONAL VEHICLES FOR USE WITHIN THE RESORT: The speed limit in the campground is 10 MPH. ATVs and golf carts are not allowed within the resort. However, we encourage you to bring your bicycles.
PETS: Dogs are allowed with a few rules that must be followed. All dogs must be friendly, quiet, cleaned up after, vaccinated, on a leash, and with their owner at all times. Excessive barking will not be allowed. Pets are not allowed in the swimming pool or beach area but you may take them swimming in the Upper Iowa River.
PARK USE: Alcoholic beverages may be consumed responsibly. No kegs are allowed. Firearms, fireworks, over-intoxication, and disorderly conduct will not be tolerated. Cigarette butts must be disposed of properly. Please do not chop, hang on branches, or nail/screw any item to the trees.
If you have a rock pad, the camper must park on the rock pad. One camper per site. You may put a tent on a site for your children, otherwise, additional tents will pay an additional tent fee of $20 per night. Breathable camp mats can be used for doormats but not carpet. After a maximum of 3 days, pull up mats for part of the day to allow the grass to breathe and get sunlight.
TRASH & CANS: Trash and Can Kennels are located throughout the campground. Please place bagged trash [household garbage only] in the dumpster near the dump station.
DUMP STATIONS: One at the entrance to the campground and one located next to the back bathroom. Paper products only. No personal hygiene products. We also have a honey wagon if you need to have your tanks emptied during an extended stay. Please inquire at the office.
Smoking is not allowed in any of the cabins. Violators will be charged $250. Please place all the furniture back in the arrangement in which you found it. Any damage or missing inventory that occurs during your stay will be charged to the card on file.
PETS: We do allow some pets in cabins 1, 3, & 4 for an additional $25 per night fee for up to two pets. If you wish to bring a well-behaved pet, contact us at the time of reservation. All pets must be pre-approved. Pets must remain in a carrier or kennel while you are away from your cabin. Unauthorized occupancy of pets will result in immediate eviction with no refund. Damage caused by pets will be charged to the card on file.
MATINENTCE: We can not guarantee against mechanical failure of heating, air conditioning, wifi, or other appliances. Please report any inoperative equipment to us immediately. We will make every reasonable effort to have repairs done quickly and efficiently.
PESTS: Many pests live in this area. Should you experience a “pest control issue” please contact us.
Canoes, kayaks, inner tubes are sent out in working order. If canoes, kayaks, inner tubes, life jackets, or paddles are damaged during your use, you will be responsible for paying for that damaged or lost item.
Swimming is included with your campsite or cabin reservation. All guests of campers/cabins must purchase a day pass for swimming. A day pass is $5 per person.
The pool does not have a lifeguard. Swim at your own risk. Children must have adult supervision. Only strong swimmers past the rope unless you have a life jacket on. Life jackets are available to rent at the office. Pets are not allowed in the pool. No glass containers. Please keep the pool and picnic area clean. No after hours swimming allowed.
If you need to cancel your reservation, please call our office at 563-568-3263 before the deadline listed below. Emails, texts, or messages of cancellations are not acceptable.
Campsites and Cabins: Cancellation notice is required by calling our office. A nonrefundable deposit is due upon booking $10/site and $25/cabin. Cancellations prior to 14 days before your scheduled arrival date will not result in any cancelation fees. Cancellations within 8 to 14 days will result in 25% of the stay charged to the card on file. Cancellations within 7 days or less will result in 50% of the stay charged to the card on file. No show reservations will result in the full amount of stay charged to the card on file. No refunds for early departures.
The policy is in place regardless of weather, natural disaster, facility shut down by federal/state/local agency, and other uncontrollable/unforeseeable situations such as but not limited to; COVID 19, virus/communicable disease, and disruptions in the public water supply.
River Rentals: Cancellation notice is required by calling the office. Cancellations prior to 48 hours before your scheduled rental will not result in any cancelations fees. Cancellations within 48 hours or less will result in the full amount of rental charged to the card on file. The only exception is weather-related rain or storms. Cloudy or overcast weather is not an exception to this policy. No show reservations will result in the full amount of rental charged to the card on file.
RELEASE, INDEMNIFICATION, AND HOLD HARMLESS AGREEMENT
In consideration of participating in campground activities including river rentals of canoes, kayaks, and tubes, and for other good and valuable consideration, I hereby agree to release and discharge from liability arising from negligence at Upper Iowa Resort and its owners, directors, officers employees, agents, volunteers, participants, and all other persons or entities acting for them (hereinafter collectively referred to as “Releasees”), on behalf of myself and my children, parents, heirs, assigns, personal representative and estate, and also agree as follows:
I acknowledge that participating in campground activities involves known and unanticipated risks which could result in physical or emotional injury, paralysis or permanent disability, death, and property damage. Risks include, but are not limited to, broken bones, torn ligaments or other injuries as a result of falls; burns from campfires; drowning in pools or other bodies of water; falls from play equipment or caused by uneven surfaces; medical conditions resulting from physical activity; and damaged clothing or other property. I understand such risks simply cannot be eliminated, despite the use of safety equipment, without jeopardizing the essential qualities of the activity.
I expressly accept and assume all of the risks inherent in this activity or that might have been caused by the negligence of the Releasees. My participation in this activity is purely voluntary and I elect to participate despite the risks. In addition, if at any time I believe that event conditions are unsafe or that I am unable to participate due to physical or medical conditions, then I will immediately discontinue participation.
I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless Releasees from any and all claims, demands, or causes of action which are in any way connected with my participation in this activity, or my use of their equipment or facilities, arising from negligence. This release does not apply to claims arising from intentional conduct. Should Releasees or anyone acting on their behalf be required to incur attorney’s fees and costs to enforce this agreement, I agree to indemnify and hold them harmless for all such fees and costs.
I represent that I have adequate insurance to cover any injury or damage I may suffer or cause while participating in this activity, or else I agree to bear the costs of such injury or damage myself. I further represent that I have no medical or physical condition which could interfere with my safety in this activity, or else I am willing to assume – and bear the costs of – all risks that may be created, directly or indirectly, by any such condition.
In the event that I file a lawsuit, I agree to do so solely in the state where Releasees’ facility is located, and I further agree that the substantive law of that state shall apply.
I agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.
I have adequate insurance to cover all personal property that I bring to Upper Iowa Resort. If I opt to not carry such coverage, I agree to bear the costs of any damage to my personal belongings myself. I am willing to assume and bear the costs of all risks that may be created by having my personal belongings placed on the property of Upper Iowa Resort.
By signing this document, I agree that if I am hurt or my property is damaged during my participation in this activity, then I may be found by a court of law to have waived my right to maintain a lawsuit against the parties being released on the basis of any claim for negligence.
I have had sufficient time to read this entire document and, should I choose to do so, consult with legal counsel prior to booking a reservation, which acts as my electronic signature. I have read and understood this document and I agree to be bound by its terms.